Neuer Markt in Hamburg

Interview with 
Montag, 01. Februar 2021
14:35

Leitfaden:
https://docs.google.com/document/d/14c-odzbuXmRa3i0MWeSNxnXN9WPO3pb7FEuvimnyvxc/edit#heading=h.b49c9dvyw24w

Beispielfragen:
Types of deals they are working
Cycle/Duration/Size of deal
Accountability within the deal
Tell me about the current company you are working at
Tell me about the product/value proposition
What did they find challenging when working with AEs?
What’s their view on qualification?
Why Zendesk?
What do you need to be happy?
Why are they looking to leave?


Technical Understanding
- Product functional (Configuration) skills
- Comfortable with IT level discussions covering topics such as: Integration, APIs, Front-end coding/scripting, Javascript, Software Architecture, Data Center architecture, Security.
- Background: SC, Professional Services, IT, CS degree

 

Cultural Fit
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Sales Acumen
- Presentation Skills, Demo Skills, Demo2Win (or similar experience,) Story telling
- Objection Handling
- Enterprise: Understands complex sales cycles, Discovery, Assessment
- Commercial: Comfortable with high volume, high paced engagements
- Background: SC, Sales, Success, Leadership


Domain Expertise
- Customer Experience, Customer Service, CRM players. Partners, Competitors
- KPIs
- Understands the challenges (day in the life) of CRM leaders
- In order of priority: CX, CRM, EX, ERP, SaaS applications, IT solutions/tools


Other
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